24 Oct

Customer Support Advisor

Amber IT Ltd.

Anywhere in bangladesh.

Published On - 25 Sep, 2016

Job description
Outbound marketing/sales to identify new potential customers and generate leads.

Creating an initial relationship with potential customers via structured sales calls, and establishing interest.

Passing leads to sales colleagues for conversion into product sales.

Carrying out the necessary administration and managing workload efficiently and effectively.

Providing excellent customer service.

Supporting colleagues when required and contributing to team success.

Responsible for brand development and different types of market activities.

Promote our products through social media especially Facebook and Twitter.

To follow up on leads and customer enquiries to ensure we reach our monthly sales targets.

To write and build email marketing campaigns to increase sales.

Convincing Customer over the phone for the company's Products.

Must have the ability to communicate with British people and fulfil the customers query.

Office Time: Night Shift: 08:00 pm to 06:00 am.
  • Age 25 to 35 year(s)
  • Passion for SEO and overall internet marketing.
  • Outstanding ability to think creatively, strategically and identify and resolve problems.
  • Ability to foster strong client relationships at various levels.
  • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
  • Ability to clearly and effectively articulate thoughts and points.
  • High levels of integrity, autonomy, and self-motivation.
  • Excellent analytical, organizational, project management and time management skills.
  • 3+ years' experience in Search Engine Marketing (SEM) and Search Engine Optimization (SEO).
  • Strong understanding of Search Engine Marketing (SEM) and Search Engine Optimization (SEO) process.
  • Experience working with popular keyword tools.
  • Experience working with CMS and building/administering content in multiple CMS environments.
  • Knowledge of HTML/ CSS and website administration.
  • High-level proficiency in MS Excel, PowerPoint, and Word.
  • Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
  • Age 22 to 28 year(s)
  • Only males are allowed to apply.
  • Should have Basic knowledge about IT & IT-Enabled Services.
  • Willingness to work independently with self-direction under pressure.
  • Excellent communication skills in English both verbal and written are essential.
  • Strong customer service skills.
  • Strong knowledge On-line marketing.
  • Attention to detail and accuracy.
  • Please do not apply if you do not meet above requirements.
BBA or MBA from well reputed universities. Fluent in English (British accent highly preferable).
1 Year(s)
24 Oct
Anywhere in Bangladesh
Job requirements
  • 5 to 8 year(s)
  • The applicants should have experience in the following area(s):
    Content Developer
  • The applicants should have experience in the following business area(s):
    Software Company
  • 1 to 2 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone, Call Centre Supervision/Management, Call Centre Training
  • The applicants should have experience in the following business area(s):
    Call Center, Software Company
Career Level

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